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Logging In Instructors - Reviewing and Adopting Textbooks Students - Purchasing and Returning Textbooks Bookstores About us
 
Logging In
    Why can't I log in?
    Reasons for login failure vary. Use the email address and password in the order confirmation email sent to you when you purchased. If you didn’t receive an order confirmation email, either your purchase attempt was unsuccessful or your email address was misspelled. For assistance call 800-310-5661 or email support@atomicdog.com.
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Instructors - Reviewing and Adopting Textbooks
    Why do I need to register?
    Registering and reviewing a textbook doesn’t obligate you in any way. Atomic Dog only needs to verify you’re an instructor and the full access you receive is for review purposes. Your information will not be distributed to third-party organizations.
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    How do I review a textbook for the course I teach?
    Click Instructors on the navigation bar at the top of the page and follow the directions on the Instructors page. If you know the title, author, or ISBN of the textbook you'd like to review, enter it in the Search Catalog box and click Search.
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    What are the minimum system requirements for the Online Edition?
    Minimum system requirements differ book to book. Standard requirements for all textbooks are a Windows 95 or MacOS 7.6.1 or higher operating system, 28.8 kbps or higher Internet connection speed, and either Internet Explorer 5.0 through 5.5 or Netscape Communicator 4.04 through 4.76 browser with Flash 5 plugin or later installed. The minimum system requirements for your textbook are found in the Preface of the Online Edition.
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    Can I use the Online Edition from different computers?
    Yes, as long as the computer meets Atomic Dog’s minimum system requirements for the Online Edition you purchase, including an active Internet connection.
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    Can I print the Online Edition or download it for offline viewing?
    No. Atomic Dog won’t support printing the Online Edition for technical reasons beyond our control, although you do have the legal right to print, but not redistribute. Because it is inherently dynamic, the Online Edition must be viewed with an active Internet connection and Atomic Dog will not support offline viewing.
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Students - Purchasing and Returning Textbooks
    How do I purchase a textbook?
    Click Students on the navigation bar at the top of the page and follow the directions on the Students page. If you know the title, author, or ISBN of the textbook you'd like to purchase, enter it in the Search Catalog box and click Search.
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    I purchased a textbook elsewhere. How do I activate the Online Edition?
    If you purchased here, your Online Edition is already active, just LOGIN. If you purchased a NEW textbook from a bookstore, a Book Activation Key is on the scratch-off sticker on the title page of your Paperback Edition. If you purchased an Online Edition from a bookstore, a Book Activation Key is on the scratch-off sticker on the cover of the How to Use Your Online Edition pamphlet. Click Students on the navigation bar at the top of the page and follow the directions on the Students page to use your Book Activation Key. If you purchased a USED textbook, a textbook without a scratch-off sticker, or a textbook where the sticker is already scratched off, you need to purchase the Online Edition separately.
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    I already have the Online Edition, how do I register it with an instructor’s Course Registration ID?
    Get a Course Registration ID from your instructor or use the Course Registration ID Search and contact Atomic Dog with the Course Registration ID, your email address, and your password. Call 800-310-5661 or email support@atomicdog.com.
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    Can I use the Online Edition from different computers?
    Yes, as long as the computer meets Atomic Dog’s minimum system requirements for the Online Edition you purchase, including an active Internet connection.
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    Can I print the Online Edition or download it for offline viewing?
    No. Atomic Dog won’t support printing the Online Edition for technical reasons beyond our control, although you do have the legal right to print, but not redistribute. Because it is inherently dynamic, the Online Edition must be viewed with an active Internet connection and Atomic Dog will not support offline viewing.
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    What is your return policy?

    The online edition is non-refundable. Atomic Dog will only provide a full refund for printed texts purchased from our web site where return authorization is requested prior and within 10 business days of the purchase in the following cases:

    • Course drop or cancellation
    • Wrong book or edition purchased and will be exchanged through

    Documentation must be provided in order for a return to be authorized. Textbooks must be in new condition.

    US, US Trust Territories and Latin America
    Customer Service Center 1-800-354-9706
    Monday through Friday, 8:00am until 8:00pm Eastern

    UK, Europe, Middle East, or Africa
    Customer Service Center +44 (0) 207 067 2500
    Monday through Friday, 8:30am until 5:00pm GMT

    If you are a bookstore, click the Bookstores tab for more detailed information

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Bookstores
    As a bookstore rep., how do I place an order?
    To place an order, please email bookstoreorders@atomicdog.com or send a fax to (800) 487-8488. Please have your complete contact information, shipping destination, and text ISBNs included with your order. Be sure to clearly explain any special routing instructions. Access bookstore specific information by clicking Bookstores on the navigation bar at the top of the page. If you have questions, call 800-310-5661.
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    What is your bookstore return policy?
    1. A formal request for return authorization must be faxed to (800) 487-8488 or emailed to bookstoreinfo@atomicdog.com prior to shipping – returns will not be processed without prior authorization.
    2. Books are returnable for 6 months from invoice date.
    3. If books were originally sold in a shrink-wrapped condition, credit will only be given if original shrink-wrap is intact upon return.
    If you have questions, call 800-310-5661.
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About us
    Why learn with Atomic Dog textbooks?
    We’re dedicated to our students. Atomic Dog is designed to be a student’s best friend by combining choices and values other college textbook publishers won’t offer. Using multimedia, interactivity, and the Internet, we’ve created a more effective way to learn and left the choice to you, and at a price that’s easy on your wallet.
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    How do I become an Atomic Dog author?
    Atomic Dog seeks to return the publishing environment to authors driven by their ideas, expertise, and the feedback they receive from the ultimate customers - students and other instructors. If you’re interested in playing a role in the future of publishing, we want to hear from you. Submit a proposal to editor@atomicdog.com.
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    Why name your company Atomic Dog?
    We wanted to build a better publishing company by thinking about books in their components, their atomic parts. It was clear that these parts could be recombined to create a better kind of publication with the rich capabilities of digital media. That’s the Atomic in Atomic Dog. Candidly, the founders had a fondness for their dogs, and dogs can be so many things to people. And so…Atomic Dog Publishing. Our mission is to be both an instructor’s best friend and a student’s best friend by offering a clear content alternative, while providing superior choice and value.
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